
2010-2016
Innovation, learning spaces and community
From information provider to academic partner.
Between 2010 and 2016, Bond University Library strengthened its role as a hub for innovation, learning, and connection. Through redesigned learning spaces, expanded professional expertise, emerging digital services, and deeper engagement with the University community, the Library became an increasingly active contributor to student success and academic life.
Timeline
The official opening of the Balnaves Foundation Multimedia Learning Centre.
2010
Dignitaries at the unveiling of the Balnaves Foundation Multimedia Learning Centre, Bond University, 2010. Pictured from left: Chancellor Dr Helen Nugent AO, Dr Neil Balnaves AO, Dr Trevor Rowe AM, and Vice Chancellor Professor Robert Stable.
The official opening of the Balnaves Foundation Multimedia Learning Centre.
2010
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Information Services celebrating winning CAUDIT's professional services delivery award.
2011
Bond’s Information Services won the Council of Australian University Directors of IT top award for delivery of professional services to staff. Grace Saw (left), Director of Information Services, is pictured cutting the cake during the celebration.
Information Services celebrating winning CAUDIT's professional services delivery award.
2011
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The launch of the Global Links Room in the Balnaves Foundation Multimedia Learning Centre.
2013
Attendees at the launch of the Global Links Room in the Balnaves Foundation Multimedia Learning Centre (MLC). The room is equipped with advanced video‑conferencing systems, including dual screens and high‑quality web conferencing capability. The room is a purpose-built, high-tech collaboration space that enables Bond students and staff to engage in real-time, globally connected learning, making it a key feature of the Multimedia Learning Centre’s innovative educational environment.
The launch of the Global Links Room in the Balnaves Foundation Multimedia Learning Centre.
2013
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Great Book Swap event, held in support of the Indigenous Literacy Foundation.
2014
In support of the University’s commitment to expanding Indigenous engagement and participation, Library Services adopted the Indigenous Literacy Foundation (ILF) as its charity, launching the Great Book Swap in collaboration with the Nyombil Indigenous Support Centre. Held in the quadrangle, proceeds were donated to the ILF.
Great Book Swap event, held in support of the Indigenous Literacy Foundation.
2014
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Authors Antoinette Cass and Kay Saunders presenting Bond University 25th anniversary commemorative book.
2014
The launch of Bond University: the first 25 Years, published in 2014 to commemorate the University’s 25th anniversary. Authors Professor Kay Saunders AM (left) and Antoinette Cass, Manager of Scholarly Publications and Copyright, display a copy of the book revealing many of the defining and noteworthy moments in Bond's history.
Authors Antoinette Cass and Kay Saunders presenting Bond University 25th anniversary commemorative book.
2014
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Opening of the new silent study space, the Lakeview Room, on level 4 of the Arch Building.
2015
Officially opened by the Vice Chancellor Professor Tim Brailsford (second from right) on 6 October 2015, the new silent study space on Level 4 of the Arch Building was developed in collaboration with BUSA, providing seating for an additional 70 students.
Opening of the new silent study space, the Lakeview Room, on level 4 of the Arch Building.
2015
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Bond University Bookshop on level 2 of the John and Alison Kearney Library.
2015
In February 2015 Bond University Bookshop was relocated to level 2 of the John and Alison Kearney Library. The image shows the shop’s interior, including books, stationery, university merchandise, and a service counter. The shop replaced the audiovisual room, while the DVD collection was relocated nearby.
Bond University Bookshop on level 2 of the John and Alison Kearney Library.
2015
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The launch of the new Library system Alma introduced enhanced features and improved resource access.
2015
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The Print Shop opened on level 2 of the John and Alison Kearney Library.
2016
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Key moments
"Breaking new ground in using multiple technologies and making innovative space for teaching, learning and research, the $3.4 million student facility incorporates a laptop bar, study booths, digital art displays and collaborative learning rooms with state-of-the-art equipment.
The Centre also incorporates a multimedia gallery showcasing the work of Film, Multimedia and Games Design students and its foyer is graced by two prestigious sculptures by Australia’s pre-eminent sculptor the late Robert Klippel – also granted to Bond by the Balnaves Foundation." -- Balnaves Foundation Multimedia Learning Centre officially opens (2010).
This facility was originally staffed by Library and IT Service Desk teams. It now operates unstaffed, and open 24 hours, and is managed by the Library.
In 2012, Information Services separated into Library Services and IT Services, with the Library reporting to the Office of the Registrar.
"Despite the organisational separation of Library and Information Technology Services in September 2012, the two units have continued to jointly offer the integrated Library and Computing Service Desk as a one-stop-shop. This ITS and Library partnership offers a service that is much appreciated and highly praised in the recent Library Customer Survey which gave a 93% satisfaction rating for staff.
During 2013, a closer organisational alliance between Library Services and the Office of Research Services has evolved resulting in improved links between the Library and the University’s research community." -- University Librarian's Report to the Library Advisory Committee, December 2013.

"The Library is preparing a new site structure which will put library support for scholarship at the top-most levels of the site. The structure and design is based on evidence from analytics on the current library pages, feedback from users via the customer satisfaction survey and a survey of university students. We are also using benchmarking and reseach (sic) undertaken by academic libraries into best practice for websites and digital library services."-- BULB : Bond University Library Bulletin, 2014, September.
Online bookings and events
Self-service study room bookings and events registration system was launched in 2013, growing from a need to streamline registration processes based on emailed requests. The event calendar and room bookings were embedded in the library website, and in a Library tab within the learning management system.
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Core library systems
Alma, the new library management system, and Primo, the discovery platform branded as Library Search, were launched on 28 April 2015.
At a time of significant growth in online subscriptions for information resources, this unified the management of both physical and online resources and was the first deployment of software-as-a-service at the University.
"This was an opportunity for the Library to completely review and re-engineer its business processes as well as the borrowing policies for our customers. Almost all of the library staff have had their day-to-day work activities changed with the new system implementation." -- BULB : Bond University Library Bulletin, May 2015.
Primo delivered a streamlined search and request platform that incorporated both locally managed resources and online articles not already held by the Library.​
Subsequently, the Library moved its document delivery and interlibrary lending processes into Alma in 2016.
Kay Saunders, historian and anthropologist, was engaged to write a history of the University for its 25th anniversary. Collaborating with Antoinette Cass, Manager, Scholarly Publishing and Copyright, they produced a full-colour, illustrated history of Bond University.
Saunders, K., & Cass, A. (2014). Bond University : the first 25 years. Bond University Press.
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Wendy Abbott, University Librarian
Following the restructuring of Information Services, Wendy Abbott was appointed University Librarian in 2013, with a number of managers comprising the Library leadership team.
Peta Hopkins, Manager, Digital Library Services
Commenced as Head of Cataloguing in 1999, then held the position of Information Systems Librarian before moving to the University's Project Management Office as a project manager of strategic IT projects. In 2013, returned to the Library in this management role as part of the organisational restructure.
Michele Le Claire, Manager, Library Academic Services
Commencing in 2008, held the position of Coordinator Liaison Services and Liaison Librarian, before the management role was established in 2012.
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Michael Wallace, Manager, Law Library
Commencing in 2005, held positions as a Liaison Librarian, and Law Librarian, before the management role was established in 2012.​
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Ian Edwards, Manager, Law Library
"Ian Edwards commenced as Manager of the Law Library. Ian has a wealth of professional experience in law librarianship and a strong interest in technological innovations to enhance service delivery. Ian was previously based at the County Court of Victoria." -- University Librarian's Report to the Library Advisory Committee, September 2016.​

1987–1990
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A Collection Built on Vision
People
Gallery
Library staff with InSync survey prize recipients.
2010
Bond University library staff and InSync survey prize winners standing together indoors. From left: Associate Director of Customer Services Wendy Abbott, Director of Information Services Grace Saw, unknown student, unknown student, Associate Director of Library Services Mark Sutherland, Librarian Michele Le Clair, Librarian Michael Wallace.
Library staff with InSync survey prize recipients.
2010
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Communal study table and the reference collection in the John and Alison Kearney Law Library.
2011
This image shows a communal study table and the reference collection area in the John and Alison Kearney Law Library. The photograph features a large wooden table surrounded by chairs, with bookshelves filled with legal reference materials in the background.
Communal study table and the reference collection in the John and Alison Kearney Law Library.
2011
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Librarians Bruce Ibsen and Michael Wallace at the Information Services (IS) technology roadshow.
2011
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Entrance area with interactive floor display at the Multimedia Learning Centre.
2012
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Farewell event for Grace Saw, Director of Information Services.
2012
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Student study booth with multimedia screens in the Multimedia Learning Centre.
2012
The Balnaves Foundation Multimedia Learning Centre (MLC) offers a variety of student‑centred learning environments. The facility features bar and booth seating designed to accommodate both individual and group study.
Student study booth with multimedia screens in the Multimedia Learning Centre.
2012
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Opening event for the Global Links Room at Balnaves Foundation Multimedia Learning Centre.
2013
Attendees at the launch of the Global Links Room in the Balnaves Foundation Multimedia Learning Centre (MLC). The room is equipped with advanced video‑conferencing systems, including dual screens and high‑quality web conferencing capability. The room is a purpose-built, high-tech collaboration space that enables Bond students and staff to engage in real-time, globally connected learning, making it a key feature of the Multimedia Learning Centre’s innovative educational environment.
Opening event for the Global Links Room at Balnaves Foundation Multimedia Learning Centre.
2013
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Friends of the Library Morning Tea, held to thank supporters of Library Services.
2014
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Former Director of Information Services Grace Saw, Development Manager Laura Harvey and Associate Director of Corporate Services Mark Sutherland.
2014
Former Director of Information Services Grace Saw, Development Manager Laura Harvey and Associate Director of Corporate Services Mark Sutherland at the 25th anniversary book launch event held in the Main Library.
Former Director of Information Services Grace Saw, Development Manager Laura Harvey and Associate Director of Corporate Services Mark Sutherland.
2014
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Library staff at Friends of the Library Morning tea in 2014.
2014
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Bond University Library staff in denim for Jeans for Genes Day, 2014.
2014
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The 1987 campus model on display in the John and Alison Kearney Library.
2014
The launch of Bond University: the first 25 Years, published to commemorate the University’s 25th anniversary. The Library featured a display of photographs and memorabilia reflecting the past 25 years. The campus model, commissioned in 1987, was constructed by Architectural Models.
The 1987 campus model on display in the John and Alison Kearney Library.
2014
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Bond University Library project team at the launch of new library management system Alma and new discovery platform Primo.
2015
In Semester 2, 2015, the project team marked the launch of new library management system Alma and new discovery platform Primo, which delivered enhanced functionality and expanded access to library resources.
Bond University Library project team at the launch of new library management system Alma and new discovery platform Primo.
2015
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Opening of the new silent study space, the Lakeview Room, on level 4 of the Arch building..
2015
Officially opened by the Vice Chancellor Professor Tim Brailsford on 6 October, the new silent study space on Level 4 of the Arch Building was developed in collaboration with BUSA, providing seating for an additional 70 students.
Opening of the new silent study space, the Lakeview Room, on level 4 of the Arch building..
2015
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